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Review

5.0 Rating

Samrinder Singh

Silkrute's customer support truly stands out. While orders may sometimes take a little longer to arrive, the support team is responsive, polite, and genuinely committed to helping customers. They provide timely updates, answer queries patiently, and make the overall experience much smoother. Delivery delays can happen, but excellent customer service like this builds trust. Definitely appreciate their dedication to customer satisfaction.

5.0 Rating

Oluwaseun Bakare

Great and fast Response to inquiry . Got a response from them about the concern i have and i got a positive response . will be ordering more from Silkrute.

5.0 Rating

Ange

Great service and communication. An issue was encountered but promptly dealt with. ( not their fault). Products as described. Overseas postage took ages though. Overall will purchase through this company again.

5.0 Rating

Scott Phillips

Silkrute is the BEST company to do business with if you're looking for hard-to-get products from India! If there's a problem with your order, they go out of their way to make things right. Their customer service is second to none, and shipping is extremely quick. Their shipping costs are extremely low compared to other companies. They are highly recommended!!

5.0 Rating

Rekha Gokulan

Wowwww, fantastic idly cooker. Very good condition and easy to use. Thank you.

5.0 Rating

Aamee Crick Hash

Great customer support experience so far. They're pretty supportive and listened to my request on top priority as I had needed those medications urgently. Highly recommended!

5.0 Rating

Natalie Kulborisova

It was nice and easy deal, excellent communication, very fast delivery, highly recommend A+++++

5.0 Rating

Degteg Fateh

It's just the beginning, good products, reasonable price of the items and service is awesome. Keep shining and put more efforts to take this platform to the next level. Good luck

5.0 Rating

Tajinder

Great experience with Silkrute! Their customer support team is always available for a quick response whenever any difficulty arises. They explain everything clearly and provide excellent assistance. Highly satisfied with their service.

5.0 Rating

Customer

First of all, their beautiful manner to contact people and be helpful, very professional, good products and good price, Because of the distance, I am in Australia, it can take a while to arrive, But, when it arrives, it's packed very secure and intact. Thank you

5.0 Rating

Robert Miziala

Slow , but comes in the end... No reasons to complain as they are responsive.

5.0 Rating

Gira Patel

I liked the product I ordered. It is really good quality. I ordered the Borosil Stainless Steel Insulated Roti Server - 1.1L, Silver. I am very happy with it. Exactly what I expected.

5.0 Rating

Aishwarya Priyadarshini

I ordered some creams and they delivered it on time. Its a legit site and i will continue to buy it from silkrute online service. Also the service is really good. Thank you.

5.0 Rating

Shant Khullar

EXCELLENT CUSTOMER SERVICE, EXTENSIVE RANGE OF PRODUCTS, REASONABLE PRICES. DETAILED TRACKING INFO MILE BY MILE INFORMATION. NO NONSENSE APPROACH TOWARDS BUSINESS.

5.0 Rating

Christine

I had a extensive order with Silkrute after a recent trip to India. Communication was excellent through whats ap - polite and prompt. Updates were regular via email. One item was cancelled- unavailable. Another was replaced with a similar item but I was contacted first for approval. An item arrived damaged and they very kindly agreed to replace it. Very happy. My only suggestion would be stronger parcel packaging when travelling across many miles to Melbourne.

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St Martins Press | Europe